If you do not have an online support account send an email to firstname.lastname@example.org and provide your customer account details. Your login details will be sent to you as soon as possible. All customers with an active support agreement may use the support portal to views the support wiki and forums as well as raise issue tickets and download the latest version of the application and services.
If you have forgotten your password send an email to email@example.com with your user name or account details. A password reminder will be issued to the nominated contact at your organisation.